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Frequently Asked Questions

What is PeerMetals?

PeerMetals is a website where people can buy and sell gold, silver, and collectible coins directly from each other. It’s like a big online shop, but instead of buying from a store, you buy from other collectors, investors, and coin dealers. The website also has fun social features, so you can chat, share, and connect with others who love precious metals!

How does PeerMetals work?

Verified sellers list their precious metals and numismatic coins on the platform. Buyers can browse listings, communicate with sellers, and complete purchases securely through PeerMetals' integrated payment system.

What countries are PeerMetals available in?

United States only. More locations may be available in the future.

What payment methods are accepted?

We support multiple payment options, including all major credit and debit cards, bank transfers, Cash App Pay, and Klarna. Even more ways of payment will be added soon!

How are items shipped?

Sellers are responsible for shipping their items. PeerMetals provides shipping labels to sellers when a buyer makes a purchase. All packages are shipped through the United States Postal Service with a tracking number.

How do I list a product on PeerMetals?

You have to create an account, and then register to be a seller. Once your account is verified, you can create listings by uploading photos, adding a description and setting a price.

How do I get paid for sales?

Once a buyer confirms receipt of the item, or three days pass since delivery, funds are automatically available in your withdrawal balance, where you can transfer them to your bank account or debit card.

How does PeerMetals prevent scams?

We use verified seller accounts, escrow-based payments, reputation scores, and AI fraud detection and prevention to ensure safe transactions.

What happens if there is a dispute?

If a buyer or seller encounters an issue, they can open a claim in the resolution center. PeerMetals’ customer support team will review the case and determine a fair outcome.

Can I connect with other collectors and stackers?

Absolutely! PeerMetals features a social feed, comment sections, and direct messaging to help users engage with the community.

Still Have Questions?

Our support team is here to help you with any questions or concerns.

Contact Support