How Fees Work For Buyers

PeerMetals is committed to maintaining transparency and fairness when it comes to fees for buyers and sellers alike. Our platform ensures that all costs are clearly outlined before you make a purchase, so you can shop with confidence.

Understanding Buyer Fees

1. Item Price:

   The cost of the item as set by the seller. This is the primary amount you will pay for your purchase.

   

2. Shipping Costs:

   • Determined automatically based on the seller and buyer's shipping locations provided, and by the package specifications set by the seller when listing an item.

   • Shipping fees are displayed at checkout.

     

3. Taxes (If Applicable):

   • Sales tax may apply based on the product you are purchasing, and where you are located when purchasing an item.

   • Taxes are calculated automatically and displayed at checkout.

4. Payment Processing Fee:

   • PeerMetals charges a small processing fee to cover the costs associated with securely handling transactions on the platform through Stripe.

   • This fee is calculated based on the total transaction amount and payment type. The is transparently displayed during the checkout process.

When Are Fees Charged?

• Fees are charged at the time of purchase and are included in the total cost you see at checkout.

• No hidden fees—all charges are transparent and itemized.

  

How to View Fees for Your Purchase

1. During Checkout:

   • The itemized breakdown of your total cost, including any fees, is shown before you confirm your purchase.

2. In Your Order Details:

   • After purchase, you can view the breakdown of fees in the Your Orders section of your account dashboard.

Tips for Managing Costs as a Buyer

• Compare Listings:

  Look for items with competitive prices to save money.

• Use Coupons and Discounts:

  Take advantage of promotional offers and metal points to reduce your total cost.

Frequently Asked Questions

Q: Are there any hidden fees for buyers?

A: No, PeerMetals is committed to full transparency. All fees are disclosed upfront before purchase.

Q: Do fees vary depending on the item?

A: Fees such as shipping costs may vary based on the item’s size, weight, and destination, but processing fees remain consistent.

Q: Can I avoid fees by using certain payment methods?

A: Some payment options offer a lower processing fee. For example, US Bank Transfer’s fee is 0.8%, versus Credit/Debit card is 2.9% + .30 cents. At this time, there is no way to completely avoid the processing fee.

Q: Does PeerMetals make money off these fees?

A: We have designed our platform to only make money off the platform fee. We collect 100% of the platform fee paid by sellers after a buyer completes a purchase. We do not make any money off shipping or processing fees.

Need Help?

If you have any questions or concerns about how fees work on PeerMetals, our support team is here to assist you. Visit our contact us page for more help.

At PeerMetals, we strive to ensure that buying is straightforward and affordable. Review all fees upfront, and shop with confidence!